Terms & Conditions
- Last Updated: 26 February 2025
Welcome to Specter Visual. These Terms & Conditions govern your use of our services, including photography, videography, and related digital content provided by Specter Production . By booking our services, you agree to these Terms.
1. Services
- We provide professional photography and videography services for commercial, corporate, and personal events. The specifics of each project (shooting locations, duration, deliverables, and deadlines) will be outlined in a separate pricing quote or invoice before service delivery.
2. Booking & Payment
2.1 Booking Confirmation
- All bookings require a written confirmation via email or signed pricing quote
- A minimum deposit of 50% of the total fee is required to secure your booking.
2.2 Payment Terms
- The remaining balance must be paid the latest 7 days after the day of the shoot (unless otherwise agreed).
- Payments can only be made via bank transfer. Details to be communicated inside the invoice.
3. Cancellation & Rescheduling
3.1 Client Cancellation
- All cancellations must be made at the latest 7 days prior to the shoot day.
3.2 Rescheduling
- Clients may reschedule once without penalty, provided we are notified at least 7 days in advance.
- No further rescheduling is possible beyond the limit mentioned above.
3.3 Cancellation by the Agency
- In rare cases (e.g., illness, emergency, or unforeseen circumstances), we reserve the right to reschedule or refund your deposit in full. We may also offer a replacement videographer/photographer from our trusted team members.
4. Image & Video Rights
4.1 Copyright Ownership
- All photos and videos captured remain the intellectual property of Specter Production, unless stated otherwise in writing.
- We grant clients a non-exclusive, non-transferable license to use the images/videos for personal or business use (as agreed in the contract).
4.2 Commercial & Promotional Use
- We retain the right to use images/videos for portfolio, website, social media, and marketing purposes, unless the client requests otherwise in writing before the shoot.
4.3 Client Usage Restrictions
- Clients may not resell, modify, or distribute the content without prior written consent.
- Unauthorized alterations or third-party usage require express permission.
5. Delivery & Editing
5.1 Delivery Timeline
- Raw files could be provided upon client’s request.
- Edited photos/videos will be delivered at the latest 15 business days via a secure online gallery or external drive.
- Urgent delivery requests may incur an additional fee.
5.2 Editing & Revisions
- Standard edits include color correction, lighting adjustments, and minor retouching.
- Major retouching (e.g., extensive photo manipulation) may require an additional fee.
- Clients are entitled to 2 rounds of revisions. Additional changes may incur extra costs.
6. Client Responsibilities
- Clients must arrive on time and ensure the location is ready for shooting.
- For event shoots, the client must provide necessary permits/access where required.
- We are not responsible for poor shoot conditions caused by weather, lighting, or unforeseen disruptions.
7. Liability & Force Majeure
- We are not liable for any loss, damage, or injury incurred during a photoshoot or video session.
- In the event of force majeure (natural disasters, strikes, pandemics, or other uncontrollable events), we will work with clients to reschedule or refund services accordingly.
8. Confidentiality & Data Protection
- We respect your privacy and comply with GDPR & French data protection laws.
- Any personal information collected will be used solely for service delivery and not shared without consent.
- See our [Privacy Policy] for more details on data handling.
9. Dispute Resolution
- Any disputes shall be resolved through negotiation first.
- If no resolution is reached, the dispute will be handled under the jurisdiction of the French courts.
10. Agreement Acceptance
- By booking our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
For any inquiries, contact us through our contact page.
These Terms & Conditions are legally binding and subject to updates. Always check for the latest version on our website.